Privacy Policy

1. Who controls your information

北京太和佳艺术品发展有限公司, at 北京市顺义区北小营镇李木路3号203室, operates TaiHoJia and is responsible for the personal information described in this policy.

2. Information we collect

We collect information you provide, including your name, email address, telephone number, company (if supplied), delivery address, order contents, and inquiry messages. We also process limited technical information needed for security and operation, such as session identifiers, IP address, browser information, request time, and rate-limit records. A birth date and gender entered for a fortune reading are kept in the current browser session to produce the reading; they are not added to an order unless you separately provide relevant information at checkout.

3. Why we use it

We use personal information to provide requested readings, respond to inquiries, process and deliver orders, prevent fraud and abuse, keep transaction and tax records, comply with legal obligations, and establish or defend legal claims. Where consent is required, you may withdraw it, although this does not affect earlier lawful processing.

4. Payments

LianLian Pay processes online payment information on its hosted checkout page. This website does not store full payment-card numbers or security codes. The payment provider may process information under its own privacy terms and applicable law.

5. Sharing and international processing

We share information only as reasonably needed with service providers such as payment processors, hosting providers, delivery carriers, professional advisers, fraud-prevention services, and public authorities when legally required. Orders may involve processing or delivery across borders. Where required, we use appropriate contractual, organizational, or legal safeguards for international transfers. We do not sell personal information.

6. Retention

We retain inquiries only as long as needed to respond and maintain reasonable service records. Order and transaction records are retained for fulfilment, accounting, tax, fraud-prevention, warranty, and legal limitation periods. Session information expires or is removed when no longer needed. We delete or anonymize information when retention is no longer necessary, unless law requires otherwise.

7. Security

We use access controls, encryption in transit on the production website, protected server storage, payment-provider hosted checkout, and other reasonable safeguards. No internet service is completely secure, so please avoid sending payment-card details through the contact form.

8. Your choices and rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain processing. You may also complain to a competent data-protection authority. We may need to verify your identity and may retain information when the law permits or requires it. Submit a request through the contact form and include enough detail for us to locate your record.

9. Children

The website is not directed to children who cannot lawfully consent to data processing or make purchases in their location. A parent or guardian should contact us if a child has provided personal information without appropriate authorization.

10. Changes and contact

We may update this policy as our practices or legal obligations change. The current version is published on this page. Privacy questions and requests may be sent through the website contact form or by post to the business address shown below.